Frequently Asked Questions (FAQ)

Welcome to Vaidehi Pooja Dham, your trusted source for authentic Rudraksha and crystals. Below are answers to some of the most common questions our customers ask.

1. Are your Rudraksha and crystals authentic?

Yes, we guarantee 100% authenticity. Our Rudraksha beads are sourced from Nepal and Indonesia, and our crystals are handpicked to ensure purity and quality. Each product is lab-tested and energized before delivery.

2. How do I know if a Rudraksha is genuine?

A genuine Rudraksha has natural mukhis (facets), a rough texture. We provide certified Rudraksha beads along with an authenticity certificate.

3. How should I wear or use Rudraksha?

Rudraksha beads can be worn as a mala (necklace), bracelet, or kept in a puja space. Before wearing, it is recommended to energize them through proper rituals or see the pack we provide over it.

4. What is the right crystal for me?

Each crystal has unique properties. For example:

• Amethyst – For mental peace and spiritual growth
• Rose Quartz – For love and harmony
• Tiger’s Eye – For confidence and protection
  If you’re unsure, contact us, and we will guide you in choosing the right crystal based on your needs.

5. How do I cleanse and charge my crystals?

Crystals can be cleansed using saltwater, moonlight, or incense smoke. To charge them, place them under the full moon, or use a singing bowl or Reiki energy.

6. Do you provide energized Rudraksha and crystals?

Yes, upon request, we can perform Vedic energization rituals before dispatching your order.

7. How do I place an order?

You can place an order directly on our website vaidehipoojadham.com. Simply browse our collection, add products to your cart, and proceed to checkout.

8. What payment methods do you accept?

We accept secure online payments via UPI, Credit/Debit Cards, Net Banking, and Wallets.

9. Do you offer worldwide shipping?

Yes, we provide domestic and international shipping. Shipping charges vary based on location.

10. What is your return policy?

Due to the spiritual nature of our products, we do not accept returns. However, if you receive a damaged or incorrect item, please contact us within 24 hours for a resolution, with a video of product.

11. How can I contact you?

For any queries, you can:
📧 Email us at: [vaidehipoojadham@gmail.com]
📞 Call/WhatsApp: [7814203997]
📍 Visit us: Vaidehi Pooja Dham, Jodhamal Road, Hoshiarpur

We are happy to assist you!